My major in school was computers, more on the software side than the hardware side. I have a knack for being able to spot a problem and create or manipulate software to provide a solution. I can’t explain it, I just SEE it.
So when I was hired at a doctor’s office to help with their medical billing software, I was shocked at how cumbersome it seemed to me. Now I know that medical billing and insurance and all of that involves liability, tracking and accountability to the highest degree, but the (in my opinion) unnecessary minutia resulted in very cumbersome billing processes.
I’ve been working on designing a program to streamine things a bit more, but so far, the boss has nixed all of them. He sees it as a shortcut; I see it as improved productivity. I think it’s just that he’s comfortable with off the shelf software, but I see an opportunity for change!
Comments
Aha! I always figured the adds for medical billing training was not as simple as it seems to be. But new eyes in a new profession can be a bonus–explore the idea with other bosses.
medical software is great advantages to hospitals right now, proven to make the work much faster and even much more accurate.
I would not knock the off-the-shelf software. I’m an expert with MS Access (12+ years) and I’ve yet to run into anything that I cannot make it do. It really depends on the software that you’re using.
Sounds like he is resistant to trying new things. Maybe you need to think about the way you are presenting your ideas to him. Try giving him concrete statistics on how much time your software will save his staff, and how that time affects the bottom line of HIS business. Maybe that will make him see things differently!
It is always hard to learn a new software or to learn anything new really. But just as with anything else you just have to be patient and keep trying to get better.
Sending out medical bills can be tedious, take the time to learn a lot at this position and then take your ideas and design your own software. You sound very ambitious! The health care community will continue to grow and maybe your software could be a big part of the growth.